IoE: THE INTERNET OF EXPERIENCES – DESIGNING EXPERIENCES THROUGH DATA DRIVEN INSIGHT
13:00 – 14:30
As a solution to improving stagnant employee engagement and bolster productivity, real estate groups are now tasked to improving employee experiences. However, armed only with traditional employee satisfaction surveys or asset focused data sets we can quickly fall short of creating a credible and measurable action plan. Executives demand that these experiences be measured, diagnosed and acted upon with the same data and analytical rigor a retailer orchestrates calculated customer experiences or how HR meticulously studies employee engagement. During this session you will see how the advent of the Internet of Things (IoT) creates the Internet of Experiences (IoE). See how Citigroup used experience tools comprised of surveys, sensors, and predictive analytics to improve workplace experience.
- Despina Katsikakis, Global Head of Occupier Business Performance | Cushman & Wakefield
- Koen Matthijs, CIO | MCS
- Bryan Berthold, Managing Director, Workplace Strategy & Change Management, Cushman & Wakefield
THE VALUE OF BUILDING CERTIFICATIONS BEYOND CERTIFYING BUILDINGS
16:15 – 16:35
As LEED, WELL, Fitwel, BREEAM and other sustainability frameworks continue to shape the commercial real estate industry, it’s important to recognize that certification is not just about the plaque – it is about the process. In other words, chasing points is not the point. By leveraging the extensive research that goes into developing each ‘prerequisite’, ‘credit’ or ‘feature’, project teams can pursue proven, data-driven strategies that reduce the impact on the environment while promoting the health and wellbeing for occupants.
The building industry can often fall into a ‘let’s stick with what works’ mentality. Contrary to the static ‘tried and true’ approach, green building rating systems are inherently designed to be flexible and dynamic – adapting to the latest technologies & best-practices while continuing to raise the bar through increased technical rigor. These frameworks foster innovation, encouraging projects to think outside the ‘checklist’ while developing unique solutions to environmental and health-related challenges.
While we can’t predict the future, we can help to make it better. The question that project teams should address is not ‘to Certify, or not to Certify?’, but rather, ‘how can we leverage the best practices outlined in sustainability & wellness frameworks to create buildings which minimize resource consumption while enhancing human health and wellbeing?’ The beauty with frameworks such as LEED, BREEAM, WELL & Fitwel is that they are designed to benefit all projects, not just those with a plaque on the wall. It’s up to us to put the concepts to practice – creating a better future for our people and our planet.
Discover how to leverage the best practices outlined in sustainability & wellness frameworks such as Living Building Challenge, LEED, BREEAM, WELL, Fitwel, BREEAM & – GreenGlobes to create buildings which minimize resource consumption while enhancing human health and wellbeing.
- Discover the value of applying sustainability frameworks aside from receiving a plaque at the end of your project.
- Describe how the advent of sustainability standards and fundamentally changed design and construction practices for all projects
- List jurisdictions where sustainability standards are being used in lieu of local codes
- Identify how sustainability frameworks are driving innovation and encouraging projects to think ‘outside the checklist’
- Laura Danzig, Sustainability Manager | Cushman & Wakefield
- Elsbeth Quispel, Head of Strategy & Innovation | Cushman & Wakefield
IDENTITY, PRIVACY AND VIRTUAL EXPERIENCE IN THE WORKPLACE OF TOMORROW. ITS VERY PERSONAL!
14:15 – 15:15
In the sharing economy assets are used, not owned. Tenants, like consumers, want experiences not possessions. Technology applications are the marketplace to find and exchange experiences. The better we can read someone’s mind the closer we can come to achieving convenient and seamless experiences tailored to personal preferences. A personalised experience means something different to everyone. This sounds scary, but already technology such as ’emotional surveillance systems’ and ‘biometric data scans” are being used to identify and profile employees in the workplace and create tailored experiences for each individual person. Is this going too far? Where is the line between convenience and privacy? How far can we go, in the corporate real estate sector, to enhance personal and individual experiences without risking the loss of our identity and security?
- Jean-Pierre van Lin, Marketing Director | KeenCorp
- Jake Lee, Principal Consultant | Biometix Pty Ltd
- Tica Hessing, Human Geographer & Urban Planner | Cushman & Wakefield
- Gerda Stelpstra, Senior Workplace Consultant | Cushman & Wakefield